How do you stop a Facebook Bully when Facebook becomes the Bully?
A couple of weeks back, I became the victim of a cyber bully and Facebook not only allowed the crime, what’s worse, there was little I could do to rectify the situation – Facebook joined the criminal in committing the crime. You see, I am an author and I use Facebook as my primary source of social networking. But in addition to being an author, I am also disabled, so I spend a good deal of time on Facebook attempting to escape the reality of my all too painful world.
I received a message from Facebook stating my Facebook account had been reported in violation of conducting “Phishing and Scamming” activities. Clearly someone hacked my account – I was bullied.
Immediately, I began searching for a resolution as access to my account was “Restricted”. Ironically, just two days prior to this unwarranted restriction, I was entertaining the idea of hiring the services of Facebook’s marketing plan to assist in raising interest in my accomplishments as an author through their advertised marketing. It sure does make a person wonder if this was my penance for not choosing to go with Facebook’s marketing team, but I suppose will never know.
Facebook answers to no one. There are no phone numbers listed in existence, with the exception to a corporate number, which is entirely computer answered/generated and allows for no options to speak with a humanoid, touché Facebook. No checks and balances, no way to contact a single representative of the multi-billion dollar corporation, who by the way holds in its hands the careers and lives of a great deal of people.
So, how secure is Facebook? Anybody can report anyone’s site and with no reason or provocation, no proof, no justification, they can have your site “Restricted”. You will be able to login and that is the extent of your Facebook social experience, all the while, the culprit who reported you sits back and laughs at you!
Well, Facebook. As I sit here constructing this composition, attempting to take my mind off the disability, which has left me living a life of daily misery, it appears I am at your mercy. I have become the assumed guilty party with no chance of parole. You assume my guilt with no opportunity of rebuttal, no defense, no parole, which makes you just as much a bully as the original deviate individual who attacked me without provocation.
I attempted to call Facebook corporate headquarters, I sent messages and emails, which all went unrecognized, heck I even sent Mark Zuckerberg a personal message (with help from a mutual friend), to no avail, I am a nobody to Facebook and Facebook monopolizes the market on a commodity no other person or corporation can compete with. But in the grand scheme of things, who am I, really, nobody!
I do thank you however, for this eye opening experience. You have shown me how frail our society has become and how we/I have grown dependent upon Facebook as the one and only acceptable platform for social gathering. Although I am forced to comply as I have no other choice, I am a rebel and a non-conformist. I welcome the day a newer, safer, more people friendly and morally just, cyber social gathering outlet exist, one where the people come before the almighty dollar and the common person is not the assumed victim and the cyber bully is not celebrated and joined by default as a result of written code and unjust policy.
I suppose, I’m also a bit of a dreamer!
P.S. I realize the risk I take by posting this [via a friend’s Facebook account] on Mr. Mark Zuckerberg’s page, however I do believe in Freedom of the Press and my Constitutional Right to freely express my opinion. You may choose to delete (censure) this post or otherwise cancel my Facebook account (censure), I am a writer, but as an author and a United States citizen, I feel my right to freely express myself is not only a Constitutional Right, but also a privilege. You may have cornered the market on Facebook, and I only have 7000 followers on my blog and my radio program only generates 53,000 listeners. In totality 60,000 people may seem miniscule to Facebook, but over time the numbers will grow and will add up to a great deal more. Perhaps, it would have been much easier to check out your sources Facebook, and offer me the opportunity for rebuttal to the allegations prior to finding me guilty and treating me as a cyber criminal and “Restricting” my account, or in the least, acknowledging my numerous correspondences.
Update: Further investigation shows Facebook began a new security program on August 9, the same day my account was “Restricted” (below link). Under the new security protocol, one simply has to send a persons email address and report them as a phishing risk, in which case Facebook will “Restrict” their access. Seems to me this is an infringement on my civil rights if ANYBODY can send my email address to Facebook and chastise me, not to mention defamation of character.